If you’re managing a property portfolio and feel that Buildium is no longer meeting your needs, you’re not alone. Many property managers are considering switching to AppFolio to enhance efficiency and improv their operations. Here’s a closer look at why AppFolio might be the right choice for you:


Challenges with Buildium

While Buildium offers simplicity and essential features, some users find it too basic. Here are some of the common issues:

• Outdated Feel: Buildium can feel antiquated, with a user interface that isn’t as modern or intuitive as it could be.

• Slow Updates: Improvements and new features roll out slowly, which can be frustrating when you’re waiting for necessary functionality.

• Limited Features: Certain areas, like electronic leases and bank integrations, are lacking. If your bank isn’t supported, you might face significant manual data entry.

• Tech Support: Mixed reviews on tech support, with some users finding response times too slow.


Why Consider AppFolio?

User Interface and Features: 
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​AppFolio is praised for its user-friendly interface and comprehensive feature set. Key features include:

• Smart Billing: Automates much of the billing process, saving significant time. Vendor invoices are automatically processed, with most data entry handled by the software.

• All-in-One Functionality: Integrates work orders, communication, and leasing into one platform, reducing the need for multiple systems and making management more straightforward.

• Mobile App: Particularly useful for managing large portfolios, the mobile app allows staff to handle tasks on the go.

• Tech Support: AppFolio’s tech support receives high marks from users. The support chat is effective, and the staff is knowledgeable and responsive. Additionally, AppFolio’s onboarding team helps ensure a smooth transition from Buildium, minimizing disruption and getting you up and running quickly.


Drawbacks to Consider:


• Reporting Limitations: AppFolio’s reporting capabilities are somewhat limited and lack customization. If detailed and customized reports are critical for your operations, this might be a point of consideration.

• Feature Gaps: There are some features that AppFolio lacks, such as the ability to have two different late fees, which might be important depending on your portfolio's specific needs.


Making the Switch: What to Expect


Switching software can be daunting, but the potential benefits of moving to AppFolio can outweigh the initial challenges. Here’s what you can expect during the transition:

• Onboarding Support: AppFolio’s onboarding team will guide you through the setup process, ensuring your data is transferred accurately and efficiently.

•Training: Comprehensive training resources will help you and your team get acquainted with the new system, reducing the learning curve and ensuring you can leverage all the features effectively.

• Improved Efficiency: With features like Smart Billing and a robust mobile app, you’ll likely find that daily tasks become more streamlined, allowing you to focus on strategic management rather than administrative chores.


If you’re currently using Buildium and finding it inadequate for your growing needs, AppFolio offers a modern, efficient, and comprehensive solution.